This policy explains what happens to your information when you use this website or contact Heavy Duty Holdings Limited, trading as Heavy Duty Equip Ja ("we", "us", "our"). We are based at Industry Pen, Ocho Rios P.O, Saint Ann, Jamaica.
The short version
This website does not collect personal information about you. There are no contact forms, no accounts to create, no newsletter sign-up, no shopping cart, and no analytics or advertising trackers. Every button on the site simply opens a conversation with us on WhatsApp, or opens our Instagram or Facebook page.
We only learn who you are if you choose to reach out to us — by WhatsApp, phone, or email.
When you visit this website
We do not place tracking or advertising cookies on your device, and we do not run analytics software. We cannot tell who you are, and we do not build a profile of you.
Like nearly all websites, the hosting service that delivers these pages automatically records basic technical information as part of serving them — such as your IP address, browser type, and the time of the request. This is generated by the hosting infrastructure for security and reliability purposes. We do not use it to identify visitors or for marketing.
When you message us on WhatsApp
The "Message Us On WhatsApp" buttons take you to WhatsApp, which is a service provided by Meta. Once you leave this website, Meta's own privacy policy and terms apply to your use of WhatsApp — we do not control that service.
When you message us, we can see and keep:
- your WhatsApp display name and profile photo;
- your phone number;
- the content of your messages, including any photos or documents you send us;
- anything else you volunteer, such as your location or the machine you are after.
We use this only to answer your enquiry, quote you, and arrange the buying, selling, or rental you contacted us about. We do not use it for bulk marketing, and we do not add you to any mailing or broadcast list without your agreement.
The same applies if you call us on 1 (876) 288-9285 or email us at heavydutyholdings@gmail.com.
Who we share it with
We do not sell, rent, or trade your information, and we do not share it with advertisers or data brokers.
There is one situation where we pass your details on: when you want to view a machine in person before buying or selling it. Where we are introducing a buyer and a seller, arranging that appointment means giving the other party the minimum needed to meet you — usually your first name and phone number. We do this only for a viewing you have asked us to arrange. If you would rather we did not, tell us and we will arrange it another way.
We may also disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.
How long we keep it
Your messages stay in our WhatsApp, phone, or email history for as long as they are useful to the business — for example, so we can recognise a returning customer or follow up on a machine you were interested in. You can ask us to delete your conversation and contact details at any time.
Your choices
- You can ask us what information we hold about you.
- You can ask us to correct it or delete it.
- You can tell us not to share your details with a buyer or seller.
- You can stop contact at any time by blocking us on WhatsApp or asking us to stop.
To do any of these, email heavydutyholdings@gmail.com or message us on WhatsApp. We will action reasonable requests promptly.
Payments
No payment is ever taken through this website. We do not collect card details, bank details, or any payment information online. Any payment for a machine or a rental is arranged directly with us, separately from this site.
Children
This website and our services are intended for adults doing business. They are not directed at children, and we do not knowingly collect information from anyone under 18.
Links to other sites
Our pages link out to WhatsApp, Instagram, and Facebook. Those services are run by other companies and have their own privacy policies. We are not responsible for how they handle your information.
Changes to this policy
If our practices change — for example, if we ever add a contact form — we will update this page and change the date at the top.
Contact us
Heavy Duty Holdings Limited (trading as Heavy Duty Equip Ja)
Industry Pen, Ocho Rios P.O, Saint Ann, Jamaica
Phone: 1 (876) 288-9285
Email: heavydutyholdings@gmail.com